Shipping policy

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Shipping Policy

1. Order Processing

Orders of Forge & Fire Knives products will be processed within two business days following the confirmation of purchase.

2. Shipping Methods

Forge & Fire Knives offers standard and expedited shipping options. The shipping method chosen will determine the delivery time.

3. Delivery Time

Delivery times will vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at the checkout.

4. Shipping Charges

Shipping charges are calculated based on the selected shipping method and destination. These charges will be displayed at the checkout before finalizing the purchase.

5. Order Tracking

Once your order has been processed and shipped, a tracking number will be provided via email to track the shipment's progress.

6. Shipping Restrictions

Forge & Fire Knives currently ships within Australia. For specific inquiries regarding shipping to other locations, please contact our customer service team.

7. Lost or Delayed Shipments

Forge & Fire Knives is not responsible for lost or delayed shipments caused by the shipping carrier or due to unforeseen circumstances beyond our control. However, we will assist in resolving such issues to the best of our ability.

8. Contact Information

For any questions or concerns regarding shipping, please contact our customer service team at contact@forgeandfire.com.au.